Rules of staying in a boutique hotel Khabarovsk City

    “Khabarovsk City” boutique- hotel stay in rules
1. During his stay in the “Khabarovsk City” boutique-hotel the client takes up payment obligations for rendered services and bears responsibility to keep the following rules during the whole term of residing in the hotel.
1. General regulations
  1.1. The present rules regulate relations between boutique-hotel «Khabarovsk of City» (PI Sidorzhevskij L.E.) and clients - citizens of the Russian Federation, foreign citizens, legal bodies, and persons without citizenship at realization of hotel service.
  1.2. Hotel services are services in providing of rooms (places in the rooms) for temporary residing of clients.
  2. Providing rooms for temporary residing.
  2.1. The Boutique-hotel «Khabarovsk of City» is intended for temporary residing of clients during the term coordinated with administration.
  2.2. The administration provides possibility of residing of the client in hotel only during the paid period of time. The client, wishing to prolong residing at hotel, informs the manager of hotel about it not later than 2 hours prior to the termination of term of residing. In a case if the room is reserved by other persons, another room can be given to the client (if available).

The settlement in hotel is carried out on the basis of a presentation of the documents proving the identity: passports, and at its absence - one of following documents: the inquiry of the established form which is given out in case of loss of the passport by the citizen, the identity card (for military men of involuntary service), driving license, the birth certificate for children younger than fourteen years
  4.2. Foreign citizens or persons without citizenship must present the passport, the visa and migration card to the manager
 4.3. Registration time for placing in the hotel – 5-7 minutes.
  4.4. Pets are forbidden.
  4.5. Visitors of the client, under his request, and with the notification of the manager, can be in hotel no more than 4 hours, under condition of a presentation of the document proving the identity.
At a finding of the invited visitor in a room for more than 4 hours his residing at hotel should be issued.
  4.6. According to the legislation of the Russian Federation, the client indemnifies a loss in case of loss or damage of property of hotel, and also bears responsibility for the infringements caused by persons invited by the client. The manager of hotel draws up the statement about damage (loss) of property. On the basis of this statement the client is obliged to compensate cost of the damage in hotel cash desk.
At loss of an electronic room key, the consumer pays the penalty at a rate of 300 (Three hundred) rubles.

4.7. Room cleaning is done daily. If the client doesn't need cleaning, the corresponding tablet is hung on the door handle from the outside. 
  4.8. Booking for linen washing in a Laundromat is carried out from 9.00 till 16.00. Delivery – till 19.00 this very day. The urgent order (delivery within 2 hours) or the order after 16.00 the payment goes up 50 % to order cost.
  4.9. Payment for restaurant services is made in restaurant cash desk.
  4.10. The order for a breakfast "lunch-boxing" at early departure should be made not later than 22.00 hours.
  4.11. Clients should make thrifty use of property, the hotel equipment, to observe the sanitary code and a public order.
  4.12. With a purpose of personal security and safety of property to clients of hotel follows:
- At leaving the room to close cranes of sanitary devices, windows, a door in the room;
- To observe fire prevention rules.
  4.13. For the purpose of maintenance in an order and safety of visitors, in hotel it is forbidden:
- To create inconveniences and to break calmness of others living in hotel;
- To leave strangers in the room in the absence;
- To transfer an electronic key to extraneous persons;
- To store bulky things, inflammable, explosive, toxic, narcotic materials and substances in the room;
- To smoke in halls and hotel corridors;
- To use heating devices if it isn't provided in a room of the hotel.
  4.14. At departure from hotel the client is obliged to hand over the room, a visitor’s card to the manager, to make final settlement on using a mini bar, other additional services

5. The rights and responsibilities of the parties.
  5.1. The hotel, under condition of observance of the present Rules, guarantees to the client, the right of use of services given by hotel without any interventions from hotel or other persons declaring that they operate from a name or on the instructions of hotel.
  5.2. The client takes up obligations on payment of services rendered by hotel and bears responsibility for observance of the present Rules.
  5.3. At detection of lacks of services the client has the right to demand at the choice:
- Gratuitous elimination of lacks;
- Equivalent replacement of services;
- Corresponding reduction of a payment for services.
  5.5. The hotel doesn't bear responsibility for work of city communications (electricity cuts, water, heat and other).
  5.5 Hotel has the right to terminate the contract with the client in case of numerous or rough infringement by the client of the present Rules of residing in hotel. At eviction the client is obliged to pay services actually rendered to him.
  5.6 Client can terminate the contract ahead of schedule. In case of prescheduled cancellation of the contract and advance payment of services, under condition of observance of requirements of item 3.8., 3.9., 3.10. of the present Rules, the hotel returns money resources to the client at a rate of cost of unclaimed services.
  5.7. In case of infringement of the present Rules by hotel, protection of the rights of the client is carried out as it should be established operating with the legislation.
  5.8. In the rest that isn't provided by the present Rules, hotel and the client are guided by the current legislation.